5/03/2017

Well, OK

Back in mid-March, I mailed an important letter - a tax return.  Sent it certified mail, without a return receipt, since all I really wanted was a tracking number.  Watched the USPS app and web site tracking to see its progress.  It arrived at the destination city, and was shown out for delivery.  Then nothing else.  Waited the requisite 7 days, and filed a request for search for the missing item.  USPS sent a prompt email saying they would immediately begin looking.  Nothing.

At the end of April, USPS sent another email to me, stating they have not yet found the item, but are continuing to search.  These email messages are coming from a "no reply" address.

Fact is that the letter was delivered, apparently very much on schedule.  It just was not shown as delivered in the USPS system.  The tax return has been processed.  USPS won't find it.  I've been checking if there is a way to let them know they don't need to look any more.  However, in a way, it will be interesting to see how USPS finally resolves in their system what remains as a legally important and undelivered piece of certified mail.  Had I not been due a tax refund, I still would not know that the letter had actually been delivered.

USPS stood firm in their motto, "Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds..."  There's nothing in there that says they will let us know about it, I guess, even if we pay for that service.  Lesson:  Send tax returns via Fedex from now on.  Perspective:  This is the first case I have encountered where a certified mail item was not properly delivered and documented as such.  And, it will probably turn out that the IRS has some weird mail receipt process that disrupts the USPS procedures.  So there.

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