7/25/2016

Reflections

Was thinking back to a $30 million contract with a consultant who was going to lead our company to a new level of efficiency and effectiveness. This is corporate mumbo-speak for cutting a target number of positions from the organization, without letting us know the target, in case we come up with a plan to exceed it, for which the consultant would take immediate credit for exceeding expectations and probably gain a performance bonus.  The consultant led teams of company representatives, while we struggled with program and process design, then developed a plan for staffing and slotted existing employees in those positions.  Those not slotted at the end of the process were offered transfers to other functions and/or severance.

Things went fine, until several of us noticed an extended absence of our consultant leader.  In searching, we found him and his assistant in a nearby office, having a heated phone conversation with their home office over a bounced expense report.  So, here are representatives of a consultant who are intended to lead us to a "higher" level of performance, and their own organization fights over expense accounts.  And this in a consultancy filled with employees who probably travel 90% of the time.  Do these people really then represent someone who you would expect to lead a multi-national corporation through a $30 million exercise and a suitable return on investment?  Sadly, they were nothing but paid agents standing in for a group of spineless managers who were unwilling to simply make some hard management decisions.

Which leads to our current slate of political candidates.  Is this really the best we can do?

No comments:

Post a Comment